Practice Area

Keep Your Enterprise Technology Running at Its Best

Enterprise Application Support, Managed Services and Continuous Optimization

Orange Ink provides flexible managed services that help organizations maintain, support and continuously improve critical enterprise technology platforms.

The Challenge

Implementation Is Only the Beginning.

Enterprise platforms require continuous attention after go-live.

Organizations often face:

  • Growing application support demands
  • Limited specialized resources
  • Production incidents
  • Integration failures
  • Performance issues
  • Backlogs of enhancements
  • Platform upgrades
  • Operational complexity
  • Increasing technology costs

Orange Ink provides the expertise and delivery capacity needed to keep platforms healthy and evolving.

Our Expertise

Operational Support With a Continuous Improvement Mindset

Our managed services can support:

  • Enterprise Search
  • Dynamics 365
  • Enterprise Communities
  • Custom Applications
  • Integrations
  • Connectors
  • Data platforms
  • Enterprise portals
Capabilities

Core Offerings.

Application Support

Functional and technical support for critical enterprise platforms.

Monitoring

Proactive monitoring of applications, integrations and platform health.

Incident Management

Structured response and resolution for production issues.

Problem Management

Identify root causes and reduce recurring incidents.

Enhancements

Continuously improve applications based on business needs.

Platform Administration

Configuration, maintenance and operational support.

Performance Optimization

Identify bottlenecks and improve platform performance.

Release & Upgrade Support

Manage platform changes while minimizing operational disruption.

Technology Ecosystem

Platforms we master.

We bring deep technical execution experience across leading enterprise platforms.

Enterprise Applications
Search Platforms
Dynamics 365
Communities
APIs
Integrations
Cloud Platforms
Monitoring & Analytics
Methodology

Our Approach.

01

Transition

Onboard applications and document operational processes.

02

Stabilize

Resolve critical backlog issues and establish baseline health.

03

Support

Provide day-to-day functional and technical assistance.

04

Monitor

Proactively track system performance and integration points.

05

Enhance

Deliver requested features and functional improvements.

06

Optimize

Identify systemic improvements and reduce technical debt.

Get Started

Have a Complex Enterprise Technology Challenge?

Whether you need specialized consulting, implementation expertise, integration capabilities or ongoing managed services, Orange Ink can help. Let's discuss your requirements and determine the right approach.

Talk to an Expert Partner With Orange Ink