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Practice Area

Make Dynamics 365 Work for Your Business

Dynamics 365 Consulting, Implementation, Integration and Managed Services

Orange Ink helps organizations implement, customize, integrate and optimize Microsoft Dynamics 365 to create connected customer and business experiences.

Talk to a Dynamics 365 Expert Discuss Your CRM Challenge
The Challenge

Your CRM Should Support Your Business—Not Constrain It.

Organizations often struggle with:

  • CRM systems that don't align with business processes
  • Disconnected applications and data
  • Manual workflows
  • Poor user adoption
  • Complex integrations
  • Legacy CRM environments
  • Difficult data migrations
  • Limited visibility across customer journeys

We help organizations turn Dynamics 365 into a connected business platform.

Our Expertise

Dynamics Expertise Beyond Implementation

Our teams can support the complete Dynamics lifecycle—from strategy and implementation through integration, optimization and ongoing support.

Our expertise includes:

  • Dynamics 365 implementation
  • CRM customization
  • Configuration and business processes
  • Sales and customer service solutions
  • Workflow automation
  • Power Platform integration
  • Data migration
  • API and third-party integrations
  • Custom extensions
  • CRM modernization
  • Application support
  • Managed services
Capabilities

Core Offerings.

CRM Strategy & Assessment

Evaluate your current environment and identify opportunities for improvement.

Dynamics 365 Implementation

Configure and implement Dynamics 365 around your business processes.

Customization & Extensions

Extend CRM functionality to meet specialized business requirements.

Data Migration

Move customer and business data accurately into your Dynamics environment.

Integrations

Connect Dynamics 365 with enterprise applications, websites, portals and third-party platforms.

Automation

Reduce manual work through workflows and business process automation.

Optimization

Improve performance, usability, adoption and operational efficiency.

Managed Services

Provide ongoing support, enhancements and administration.

Technology Ecosystem

Platforms we master.

We bring deep technical execution experience across leading enterprise platforms.

Microsoft Dynamics 365
Power Platform
Dataverse
APIs
Enterprise Applications
Custom Connectors
Data Platforms
Third-Party Applications
Methodology

Our Approach.

01

Discover

Understand your CRM objectives and current challenges.

02

Assess

Evaluate current processes, data, and legacy systems.

03

Design

Architect the Dynamics environment and integrations.

04

Implement

Configure and customize the Dynamics 365 solution.

05

Integrate

Connect CRM to the rest of your technology stack.

06

Optimize

Refine processes and support ongoing adoption.

Get Started

Have a Complex Enterprise Technology Challenge?

Whether you need specialized consulting, implementation expertise, integration capabilities or ongoing managed services, Orange Ink can help. Let's discuss your requirements and determine the right approach.

Talk to an Expert Partner With Orange Ink